Frequently Asked Questions

What are the technical requirements for attendees?

We strongly recommend all attendees have high-speed internet and use Google Chrome web browser for the best possible experience.

What platform are you using?

We are using a platform called Hopin. Hopin is GDPR-compliant and provides full encryption of data and passwords. No downloads or installations are required.

Do you offer student discounts?

We offer free registration for undergraduate and graduate students, called Student Passes. Students are required to apply for Student Passes here.

How is Hopin different from other webinar or event platforms?

Hopin, a leading edge technology to enable a dynamic event experience. Through Hopin’s all-in-one digital platform, attendees will be able to engage with speakers via online polls, and connect with each other via video and text chats.

What is your refund policy?

Full refunds are available until October 16th. 

Can I purchase more than one ticket at a time? 

If you would like to purchase multiple tickets at once please contact us at We are happy to arrange for bulk invoicing and provide further instructions for registering each attendee.

Can I register for only select sessions?

Our platform is only able to grant access to the full virtual conference. As a result, it is not possible to purchase access to just one or a few sessions. However, Friday’s sessions are available via GoToWebinar at no charge to advisors; please refer to the agenda. 

Do you offer bulk ticket purchase discounts?

Yes, for RIA Members. Please contact us for further details. 

Do I need special software to register?

No, our conference platform is entirely browser-based. Google Chrome is highly recommended. Internet Explorer is not compatible with our platform.

Register Now!

Join investment professionals from across Canada at the RIA’s first-ever D&I Week virtual conference. 

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